75%
WISMO Reduction
Proactive updates and real-time tracking cut down on "Where's my order?" messages — saving you time, money, and customer frustration.
Turn Every Delivery Into a New Sales Opportunity.
10x your upsell revenue by turning your Post-Purchase Experiences into continuous Lifetime Revenue.
160+ Iconic Brands
that LOVE us
Take control of what happens after checkout
We transform delivery and resolutions into experiences that lead to repeat purchases.
Reduce WISMO
Reach customers on the channels they actually use with real-time updates that reduce support noise.
Get upsells
Show customers products they'll LOVE to recapture interest and get sales.
Manage support
Lower churn and keep customers coming back with proactive resolution tools.
Real results, built for real growth
Proven impact across delivery, support, and retention. Our goal is to cut noise, increase loyalty, and help brands scale smarter.
10x
Repeat Order Rate
Build loyalty with personalized upsells, smart re-engagement flows, and branded post-purchase experiences that drive repeat sales.
95%
Support Optimization
Cut support volume with smart automations, self-service flows, and one-touch resolutions — all built into your post-purchase journey.
Stay connected.
Connect all your favorite tools without lifting a finger — from Shopify to Klaviyo. Plug in, power up, and let everything run smoothly in the background.
Shopify
Klaviyo
Shopware
Woo Commerce
SAP
Billbee
JTL
Brevo
Inxmail
Sendcloud
Salesforce
Zendesk
Armin CX
Chatarmin
Intercom
Gorgias
Charles
Shopify
Klaviyo
Shopware
Woo Commerce
SAP
Billbee
JTL
Brevo
Inxmail
Sendcloud
Salesforce
Zendesk
Armin CX
Chatarmin
Intercom
Gorgias
Charles
Check out
Karla's Case Studies
What
Our Customers
have to say
⭐Rated 5/5by happy customers
"Karla has made a big difference for us as it provides great post purchase engagement opportunities and protects our shipments from being lost, stolen, or damaged. Delivery issues and carrier claims no longer cost us money and waste our time. Instead, we recover additional cash and it gives us total peace of mind!"
Farina SchiffnerDirector of Ops & Product
⭐Rated 5/5by happy customers
"Ensuring a seamless delivery experience with reliable tracking is paramount for our customers when awaiting their frozen pizzas. Remarkably, up to 60% of our customers visit their tracking page during delivery. Karla has empowered us to capitalise on these additional touchpoints for upselling and retention."
Christian MahlerCEO & Co-Founder at FREDA
⭐Rated 5/5by happy customers
"Thanks to Karla, we now offer comprehensive delivery transparency to our customers, reducing the volume of delivery-related inquiries by 80%. The branded touchpoints are a powerful tool, significantly boosting retention. I highly recommend Karla to others seeking similar benefits - it has generated a 10x+ ROI for us from the first month!"
Benjamin PortenCEO & Founder at Naughty Nuts
⭐Rated 5/5by happy customers
"Karla's seamless integration and personalised branded points, we very quickly realised untapped potential in customer engagement and retention. By creating a more immersive and consistent brand experience, we've driven a substantial increase in repeat customers. I highly recommend to others seeking similar benefits - it has generated a ROI for us from the first month!"
Philip AutengruberM.Director at JONA SLEEP
Keep pushing further
Go global, stay fast. With support for thousands of carriers and millions of real-time events, we have the enterprise-grade infrastructure you need to support your next million orders.
0+
Carriers Integrated
0mil+
Shipment Events
0+
Countries Covered
Are you ready to level-up?
See firsthand how our platform can transform your post-purchase experience and fuel your growth.
You'll be talking to Freddy and Valerie. They don't bite, promise.